Refund policy

Refund and Returns Policy

Due to each BLOCK being customized, we do not accept returns but we will do everything in our power to ensure you are happy with your investment in our blocks! We do care greatly about your satisfaction – please email us at sales@rosewoodblock.com with any questions, praises or concerns.

We include care instructions with your block. You will need oil to care for it properly. We will refund your shipping if you purchase your oil at the time of the block purchase
as well!

Disclaimer

We are committed to building you a cutting board that will last for generations. We craft each block using only the highest quality cuts of wood to ensure its structural integrity.

Because wood is a natural material, you may notice unique characteristics, such as subtle variations in grain or color, branch collars, grain stressors, that might initially look like a blemish or imperfection. We celebrate these natural occurrences as proof of your block's authenticity and hand-selected quality. Each piece is chosen to meet our exacting structural standards.

Additionally, in our epoxy pouring process, these unique natural features are sometimes beautifully highlighted, adding to the one-of-a-kind nature of your RoseWood Block.